Athlete Den LLC Purchasing Terms of Service Effective Date: January 29, 2026

These Purchasing Terms of Service (“Purchasing Terms”) govern all purchases, subscriptions, and payments made through Athlete Den LLC’s website athleteden.com, mobile application (“App”), or related services (collectively, “Services”). By making a purchase or subscribing, you agree to these Purchasing Terms, which supplement and are incorporated into our Terms of Service. In the event of any conflict, the Terms of Service control for general use matters, while these Purchasing Terms govern transactions specifically.

All purchases are final except as outlined below or required by law. We may update pricing, features, or these terms with reasonable notice.

1. Payments and Billing

• Payments are processed securely through third-party providers, including in-app purchases via the Apple App Store, Google Play Store, or other platform billing systems where applicable.
• All prices are in United States Dollars (USD) and exclude applicable taxes unless stated otherwise.
• By providing payment information, you authorize us (or our processors) to charge your selected payment method for the full amount, including any taxes, fees, or recurring charges.
• You are responsible for maintaining valid, up-to-date payment information. We are not liable for failed charges due to expired cards, insufficient funds, or other issues on your end.

2. Subscriptions

• Subscriptions provide access to premium features (e.g., advanced metrics analysis, unlimited sessions, or priority support) on a recurring basis (e.g., monthly, annually).
• Subscriptions auto-renew at the end of each billing period at the then-current rate unless canceled before renewal.
• You will be charged no more than 24 hours before the start of each new period.
• Pricing and features may vary by plan tier. We will notify you in advance of any material price increases or changes to subscription terms. For material changes requiring your consent (per applicable law), we may obtain affirmative consent or allow cancellation with prorated refund where required.
• Free trials automatically convert to paid subscriptions unless canceled before the trial ends. You must cancel at least 24 hours before the trial period concludes to avoid charges.
• Subscriptions are non-transferable and intended for personal or permitted team use only.

3. Cancellation and Renewal

• Cancel anytime via your account settings in the App, through the Apple App Store/Google Play subscriptions management page, or by emailing support@athleteden.com.
• Cancellations take effect at the end of the current billing cycle—no prorated refunds unless required by law or offered at our discretion. You retain access until the cycle ends.
• For auto-renewals, we comply with applicable laws requiring advance notice of renewals, price changes, or easy cancellation (e.g., “click-to-cancel” mechanisms as simple as sign-up).
• To manage or cancel Apple/Google in-app subscriptions, follow platform instructions (e.g., App Store > Account > Subscriptions).

4. Refunds

• Refunds are issued only as required by law (e.g., mandatory cooling-off periods in certain jurisdictions like the EU/EEA 14-day right of withdrawal, or where applicable state/federal rules apply) or at our sole discretion.
• For in-app purchases processed by Apple or Google, refunds are handled directly by the respective app store per their policies—contact them first for eligibility (e.g., via reportaproblem.apple.com or Google Play support).
• For purchases processed directly by us (e.g., web-based), request refunds within 7 days of purchase by emailing support@athleteden.com with your order details. We review requests promptly.
• No refunds for partial use, change of mind after access, or after the billing cycle ends unless legally mandated. Subscriptions remain active until the end of the paid period even if refunded in exceptional cases.

5. Taxes

• Prices exclude applicable taxes (e.g., sales tax, VAT, GST) unless explicitly included.
• You are responsible for any taxes associated with your purchase. We may collect and remit taxes as required by law in your jurisdiction.

6. Chargebacks and Disputes

• Unauthorized or disputed chargebacks may result in account suspension, loss of access to paid features, or additional fees.
• Contact support@athleteden.com first to resolve any billing issues—we aim to address concerns quickly and fairly before chargebacks are filed.

7. Failed Payments and Suspension

• If a payment fails (e.g., expired card), we may retry the charge automatically or suspend paid features until resolved.
• You must update payment details promptly. Continued failed attempts may lead to subscription cancellation or downgrade to free tier.

8. App Store Compliance

• For purchases via the Apple App Store or Google Play: These are governed by the respective platform’s terms (e.g., Apple Media Services Terms, Google Play Terms). The platform processes billing, handles refunds, and manages subscriptions. We comply with all applicable App Store Review Guidelines, including transparent pricing, no misleading claims, and proper subscription management.
• External purchases (if offered in permitted regions) follow our direct processing rules but adhere to platform entitlements and fees where required.

9. Changes to These Purchasing Terms We may update these Purchasing Terms periodically. Material changes (e.g., pricing, refund policy) will be notified via email, in-app notice, or website posting. Continued use or non-cancellation after notice constitutes acceptance.

10. Contact Us For billing questions, refund requests, cancellations, or concerns: Email: support@athleteden.com Address: Long Island, NY